Frequently asked questions for stove installation and related scenarios - Page 1

What do I put on top of the flue?


A rain cap is all you need, it prevents rain and snow going down the flue and flooding your stove it also stops birds and other wildlife nesting in your flue. If you are experiencing problems with your flue then specialist cowls can help but the problem will need to be diagnosed properly first. Our range of Flue cowls are available here

Can I burn softwood and pallets etc?


Yes you can burn softwood and pallets as long as the wood has not been treated with preservatives. As softwood is lighter in weight and less dense than hard wood, it will burn quicker and the stove will need refuelling sooner, but weight for weight will generate the same amount of heat, 1kg of (20% dry scale) generates 4 kWh.

How often should I sweep my chimney?


Your chimney should be swept at least once a year by a qualified chimney sweep. See the National Association of Chimney Sweeps.

Who can install my stove?


We recommend that your stove is fitted by a HETAS registered engineer who can “self certify” that the stove is fitted to the latest required building standards. Your stove can be installed by any competent person, but the installation will need to be signed off by the building control officer from your local authority who will charge an extra fee for this.

Which stoves can be used in a smokeless zone?


Many Euroheat stoves are Smoke Control Exempt, meaning they are Defra approved for use anywhere in the UK. Show me Smoke Control Exempt stoves.

Which is best, top or rear flue exit?


Which you choose depends upon the location in which you are going to install the stove, and both other pros and cons.
Top flue:

  • you can sweep the chimney through the stove (not Rika),
  • keeps the stove back in the hearth giving you more space in the room

Rear Flue:

  • Will need a sweeping access panel in the flue pipe
  • It will have a debris trap below (stops debris ending up in the stove and affecting performance)
  • Pushes the stove into the room, allowing the stove heat the space more effectively.

What type of flue liner do I need?


The liner should conform to BS EN 1443 and be suitable for the type of fuel you wish to burn.

Can stoves burn overnight?


The best way to achieve this is to load the stove about an hour before you intend to leave the stove, let the logs burn normally, after the volatiles have burnt off the logs (flames all gone) and they are just charcoal embers, shut down the stove to its lowest setting and leave it to burn all night.

What size stove do I need?


The size of stove you need is dependent on the size of the room or the area you want to heat and how well insulated that space is. We have a quick calculator which will calculate what Kilowatt output stove you need. Room to Kilowatt calculator

Can I mix wood and coal?


No, Nestor Martin/Efel multi-fuel stoves can burn either wood or manufactured smokeless coal (with a low petroleum content), but not together at the same time as these fuels required different air directions to burn. Wood requires air from the top and coal requires air from the bottom through the grate.

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