Latest Customer Reviews from Euroheat
Read about all of the good things our customers have to say about us, our products and our services.
I must say that you are a jolly helpful lot
Many thanks for your help with my Stanford 50 oil stove. All went well with your instructions which you emailed me; the oil delivery tube was well and truly choked and this seems to have been the source of my problems. I now have lift-off and I am toasty warm once again. I called Euroheat once before on a technical matter and I must say that you are a jolly helpful lot. Well done, and keep up the good work! Richard Martin
Such a personal, friendly and efficient response
It is a rare treat these days to deal with a company and get such a personal, friendly and efficient response to a problem. The valve works perfectly and it has saved us upwards of £2,000 for a new boiler. I cannot tell you how grateful we are.
I would just like to say a big Thank you
You obviously have much experience with these stoves
Just to let you know the parts arrived safely less than 24 hours after your call. I'd also like to tell you that it was a refreshing change to deal with a person who cares. It was such a pleasure dealing with you and if I was still running a business I would be pleased to have you working for me. Good luck for the future, and again many thanks for your excellent service. Clive
Excellent training and your warm hospitality
Impressed and Reassured
First of all thank you for your hospitality and the “warmth” of your welcome on Friday. It was pleasure to visit Euroheat, see some installations and get an understanding of the size, vibrancy and focus of your organisation. I have to say I came away very impressed and reassured with the competency that is available to us as we head into biomass heating. thanks again and best wishes Tim Tindle Managing Director
Very enjoyable HETAS H004
Excellent Presentation of H006
Well Presented H006
Excellent Service supplying a replacement glass
I am writing to express my appreciation for the excellent service given in supplying a replacement glass and various seals for my Harmony 5. About a year ago you supplied me with a new igniter. On both occasions, the parts were supplied speedily and efficiently. Thank you again for such excellent service. Yours sincerely M. Milburn
The Natural Heart of Our Home
We are delighted with our Stanford 23 stove. It’s a classic design and an elegant looking centrepiece for our living room that has so far provided over 9 years of highly efficient, trouble-free heat since it was installed back in 2003.
Harmony stove performed magnificently
Christmas 1997 was very different to any other that I can recall, with strong winds of up to 111 mph recorded at a nearby RNLI station, an electrical power cut that lasted 24hrs starting at 17.30hrs Christmas Eve.My Harmony 1 was the only source of heat for my home, ample supply of boiled water was available from a cast iron kettle that was placed on top of the stove.
Great knowledge and support
Powered Ash Vac
A couple of years ago I purchased one of your powered Ash Vacs model AC013 via your website. I have been extremely happy indeed with its performance - it’s transformed what was the messy chore of cleaning out our fireplace into a job I can get done in a few minutes, so we now have many more real fires than we used to. Richard Taylor
My Vario Splitting Axe
Being a bit of a traditionalist, and already owning a perfectly serviceable Collins 5 lbs felling axe, I never really saw a need for a splitting axe, that was until I took delivery of my Vario 2.3kg splitting axe.
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